System mapping is an essential step in rolling out a system planning approach to preventing and ending homelessness. System mapping involves a series of activities that achieve a comprehensive view of a community’s resources connected to homelessness.
Specifically, system mapping includes:
· An up-to-date resource directory for all services available to people at risk of or experiencing homelessness in a community.
· Mapping of the locations of the various community resources to discern location patterns.
· Categorization of all programs by target population, eligibility criteria, geographical scope, service model and focus.
· Real-time occupancy report to show what spaces are available in services.
· Clear eligibility criteria, access/referral process for those looking for help/
· Feedback loop from clients/users of services to each of the resources.
· Performance indicators to track community demand and feedback on services.
This webinar will provide participants with a comprehensive view of system mapping and present some on-the-ground initiatives from Lethbridge, AB and St. John’s, NWD.
Lethbridge’s approach has mobilized diverse funders and service providers to create a real-time system map that connects the dots for people in need, as well as policy makers and funders.
St. John’s has focused on understanding the needs and of the housing and homeless sector with a comprehensive research approach to system mapping that is unearthing significant insights into the workings of the system of care.
Dr. Alina Turner - Principal, Turner Strategies
Marty Thomsen - Manager, Community Social Development, City of Lethbridge
Jennifer Tipple - Performance Management Planner, End Homelessness St. John’s, NWD
David French - Director of Policy and Planning, A Way Home Canada
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